Director of Client Care

Jacob Hong

  • Jacob Hong
  • Director of Client Care

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"responsive, thorough, and knowledgeable"

Jacob's first experience in the landscape industry was in a small business he started with a younger brother. They wanted more than their weekly allowance so they printed up flyers and canvassed the neighborhood. The Hong Brothers were officially in business...and Jacob has been at his best when working outside ever since. He now spends his time making certain our clients receive the highest standards of quality and proactive communication.

Jacob is a pleasure to work with, and it has been wonderful to have him as a contact over several years – he is incredibly responsive, thorough, and knowledgeable. Jody Abramson, Community Manager, FS Residential
  • Grew up in Idaho until I went to college in Utah.
  • Graduated from Brigham Young University with a degree in Landscape Management and a minor in Business management.
  • After graduating college, my wife and I moved to Minnesota in May 2015.
  • I enjoy spending my extra time with my wife and our daughters, playing sports, and being outside.
  • Always looking for great deals on plane tickets so my wife can visit family in Idaho.

Professionalism

We set the standard for excellence in our industry.

Respect

We treat each other, our customers, and our trade partners with respect and appreciation.

Adaptability

We are flexible in our roles in an ever-changing environment.

Winning Together

We strive for excellence with a collaborative, team-oriented approach.

Wants to be Great

We are passionate about our work as individuals. As an organization, we seek to be a market leader in the segments we serve.

Improving Life Outdoors

Core Values

Building on our tradition of excellence. We strive to be the most respected landscape firm in the Upper Midwest.